Reviews of the Hotel Alpina

Quite a number of my comments can perhaps be put down to the fact it was the first week of the summer season. However I do not think it is acceptable that the bar manager did not know which glass to use for a Cognac. Also regarding the dinner menu I do feel several were below the standard I would expect. One last thing, the staff serving dinner on three nights served courses to tables who were behind us in terms of which course they were on, meaning we had large gaps between courses. Again not a major issue but just something to be aware of. I am sure if Valentina had been aware of this it would not have happened.

We always feel made welcome at the Alpina, the staff look after us, the food is delicious and accommodation generally comfortable. Lovely swimming pool and leisure facilities.

Very pleased with the whole experience the major part was that the hotel was very accommodating for the children who absolutely loved the whole experience, that’s why we are returning for the third time it’s not just asking holiday it’d a wellness experience too the whole family experience is one of the best holidays we have been too , we believe this reflects the family run culture of the hotel , you are treated like part of the family
Once agsin thank you to all the team

A wonderful first family ski trip with the children aged 11 & 13. The gourmet food at dinner was beyond our expectations and one of the main reasons we would want to return. The manager was very approachable and knowledgeable and it was lovely to see the owners at the Easter gala dinner. The effort put in for the Easter weekend was great.

This hotel should be 5 star. We will be back! Everything about this hotel was great. The food, kids robes in the room, staff.... everything was exceptional. We will be back!

This was our 3rd stay at the Alpina in consecutive years and it is simply our favourite place to stay. If I could offer 3 suggestions to build on what is an exceptional experience: 1) I think for any ‘returning’ guest it would be a really nice touch if you had that information on record and welcomed returning guests. I wouldn’t expect any member of staff to remember us, but if, for example, your reception staff knew a guest had stayed with you before a simple ‘welcome back’ would be a really nice way of acknowledging that loyalty. 2) I understand that costs go up year on year as do prices, but the cost of visiting this year was notably higher than last and while I appreciate demand may well exceed capacity during the uk holiday period it would be great if some form of financial incentive could be offered to returning guests. Having just looked at availability prices for the same time next year, it feels like they may be prohibitively high for my family - who are desperate to return for a 4th year! 3) we find the hotel exceptionally warm. I think it would be far more comfortable if a couple of degrees lower in temperature.

Overall another lovely stay - we really hope to return next year! The service at the hotel is brilliant and the ski-in-ski-out facilities make a family holiday so easy.

Overall a lovely stay which the whole family loved and some great staff.

Was a shame we were in the dining section next to the lounge for the whole week as that is quite a big part of the holiday. Atmosphere was lacking there and it could often be too quiet and a bit uncomfortable.

Great spa, great room set up.

Last year we stayed at the Bergwelt and there was not much to choose between there and the Alpina.

Bergwelt and slightly better food, and an outdoor pool. Alpina had a better jacuzzi set up, better kids area and a bit more of an atmospheric bar area.

Always lovely to visit Hotel Alpina.
It is our second year visiting and each time it has exceeded our expectations.
Incredibly child friendly and friendly place to stay.
We will definitely return.

A perfect week for all of us in this wonderful hotel The staff made us feel so welcome and relaxed. Food was superb, service was top class!